Before the session, confirm who will facilitate and in what role. It is helpful to sort out roles given the different tasks that need to happen in a workshop, including populating the Miro board with participant’s ideas, screen sharing, etc.

Usual PACC Mapping Roles

Lead Facilitator

The Lead Facilitator is the person who:

• Shares screen and shows Miro.
• Sets the stage - welcomes, sets the tone, creates the atmosphere of a safe space to share ideas.
• Invites participation.
• Reads the personas.
• Flags gaps when things are stalling.
• Highlights between personas where people have come up with.
• Seeks clarity on ideas.
• Seeks agreement on ideas where suitable.
• Is conscious of the audience:
  • Is everyone engaging?
  • Is the conversation moving ahead or are we stuck?

Miro Board Facilitator(s)

Miro Board Facilitators are the ones who:

• Listen to the conversation.
• Capture the essence of the key ideas on the board in idea cards.
• Map the persona tokens based on conversation.
• Ask for clarification in the conversation - either if something was missed or if there was not clear consensus.
• Reviews parts of the board with the group.