The goal of the analysis stage is to develop a summary of the information from the Team Mapping session(s) with an emphasis on recommendations for action and next steps. The feedback stage can be formal or informal, depending on the size of the group engaged in mapping. When mapping is used as an ‘at-the-elbow’ coaching support, the action of intentionally bringing people together to build relationships and work through the development of patient centred-circles of care is where the most benefit is gained for teams. A summary of the discussion and highlighting gaps and next steps may be all that is needed. If desired, a thematic analysis of the Team Mapping session data can be used to develop a short recommendations report.

In large group sessions or sessions that map out multiple personas, it can be valuable to synthesize the roles and tasks, collect the gaps and summarize them for the group. Roles and tasks should be standardized across the maps and indicate self-access vs referral as well as patient’s team vs circle of care categories.

Learning Step

Create a Standardized List of Roles and Tasks Across All Team Maps

Write down all roles and tasks identified during the Team Mapping session. Remove duplicates and standardize the roles and tasks to make them consistent.

Review Gaps Identified and Summarize Them by Themes

Review gaps identified during the Team Mapping session. Look for common themes. Often, the gaps fall into these themes: Information and Communications Technologies (ICTs)/EMRs, space for co-location, lack of clarity around roles, questions about funding, and questions about community and/or First Nations engagement.

NEXT STEP: Recommendations and Knowledge Translation