This is the core of Team Mapping. As a facilitator, your role will be to use the persona(s) to engage 6-8 participants in discussing, debating, and deciding how a team will be structured and what the various roles will do. Through this, participants will gain understanding of each other’s scopes of practice as well as the benefits and challenges of providing care as a team.
<aside> ❗ Additional details related to the facilitation of a Team Mapping session is provided in the Team Mapping Facilitator Guide and the additional Virtual Team Mapping Facilitator Guide. The Facilitator Guides are designed to be used as abridged reference guides or 'cheat sheets' to support small group Team Mapping facilitation in practice.
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If there are more than 10 participants in your Team Mapping session, divide them up into smaller groups. In Virtual Sessions, larger groups can easily be engaged.
Use persona descriptions to work through scenarios to collaboratively fill in the circle of care for the persona. Encourage participants to consider care in a realistic future. Document roles and tasks as well as gaps and issues that arise from the discussion. (If you are working with multiple groups in person, get the groups to switch tables and engage in a review round. Allow the reviewing group to annotate the map and discuss gaps, questions, and concerns. If you are part of a larger session virtually consider using break out rooms with one facilitator per room. )
Fill out a Summary Sheet for each persona/circle of care that is mapped out and document the map (if in person, take a picture for further analysis, if needed). Repeat the process for the desired or feasible number of personas. (Summary sheets are optional. They can be filled out after the fact, during a session by a co-facilitator or during the session by someone who has come to attend to'observe'.)
NEXT STEP: Group Reflection