Primary & Community Care (PACC) Mapping is an engagement and planning approach that helps communities collectively explore how they could address local primary care needs and other specific service gaps. The centre of PACC Mapping is a facilitated, collaborative co-design workshop.

The PACC Mapping Collaborative Workshop:

This is the centre of PACC Mapping.

The ISU built PACC Mapping using evidence and design thinking approaches, to help a community coordinate across its key stakeholders in order to better support patients and those in their circle of care.

The 2-hour virtual workshop, that is the cornerstone of this adaptable approach, will:

• Bring together key local stakeholders
• Use patient personas (simulated people) to discuss specific care needs and gaps in a patient-centred manner
• Prompt the participants to co-develop and prototype local solutions in real-time
• Rapidly build agreement on feasible options for the specific community

PACC Mapping Process - 4 Stages

PACC Mapping is comprised of 4 stages:

Figure 2. Four stages of PACC Mapping.

As a PACC Mapping facilitator**,** you will focus primarily on the first three stages:

1. Preparation Stage - Finding out about the gaps and stakeholders to get ready to do the mapping.
2. Mapping Stage - Leading the mapping session.
3. Feedback Stage - Sharing back to the community via a short, action-oriented report that summarizes the ideas generated and decisions made in the mapping stage.

Through PACC Mapping, communities develop local, feasible, and equitable ideas for specific gaps they have identified in primary and community care that can easily and rapidly be implemented during the community action stage. As the facilitator, you’ll help a community to co-develop and agree on ideas that the community can then action, in the fourth stage.

PACC Mapping Timeline for a Community